BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. BetterHelp isnt free. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. Content is reviewed before publication and upon substantial updates. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. The journal feature may be useful if you want to try writing down your thoughts and feelings. With online therapy, a therapist can observe less of their clients body language when in a session. Therapists are licensed, trained and experienced in their respective fields, all having either a masters or doctorate degree. KFF health tracking poll July 2020. Therapy can be intimidating, especially for a lot of first-time clients. However, for those who want to give web-based therapy a try, BetterHelp is a good option. You can anonymously sign up on the platforms. (2019). Talkspace vs. BetterHelp: Which Online Therapy Is Best? Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. Talkspace is a text-based therapy platform. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. Once verified, the information you provide will be displayed on our site. In general, BetterHelp says its services can work well for people looking to improve their quality of life. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. McLean SA, et al. If youd like to share your information with a third party, you first have to notify your therapist. Powell was matched with a therapist within a day. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. The conversations are saved in the chat room, so youre free to reflect and reread whenever youd like. Our partners cannot pay us to guarantee favorable reviews of their products or services. Accessed 6/29/2021. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. Also, the platform will request emergency contact information from you, which your therapist will use only if they think you or someone else may be in danger. We dont publish any health content until our. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. (2021). They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. This way, you can refresh your memory about any advice or insights youve discussed. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Psych Central does not provide medical advice, diagnosis, or treatment. She is a former investigative reporter with more than 25 years of experience as a journalist and writer. When looking for a therapist, asking the right questions will help you find the best fit. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. Submissions should come only from actors, their parent/legal guardian or casting agency. Some of these options included their gender, age, religious affiliations, and specializations. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. It does not prescribe any controlled substances such as Adderall or Xanax. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. At first glance, Brightside and BetterHelps price points are similar. Keep in mind, Brightsides choice to mandate video connection for all sessions might be a quality issue rather than a lack of resourcesmany reputable therapists consider live chat or phone sessions to lack the level of connection necessary for a productive therapy session. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. It would help us match you with the most suitable therapist for you. An algorithm will pair you with a licensed therapist based on your answers. Read our comparison of BetterHelp and Talkspace. While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. Our Story BetterHelp is the convenient way to get professional help from a licensed therapist. Marcelle ET, et al. See which other premium units they bought. Here are the 10 best teas for stress in 2022. Founded in California in 2013 by two ad-tech professionals, BetterHelp's goal is to remove some of the challenges related to traditional in-person therapy, including convenience, cost and stigma, and make remote counseling available to anyone, anywhere, anytime. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. BetterHelp pairs users with licensed therapists for web-based therapy sessions. Both begin with a short questionnaire about your background, your location, and why you are seeking therapy. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. Discover our top picks and the best online therapy to fit your needs and preferences. The privacy policies at both Brightside and BetterHelp, as well as most online therapy companies, leave something to be desired. To sign up, you'll take a survey on the BetterHelp site to match you to the right therapist.. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. It also. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. This is similar to office sessions with a qualified therapist. She received a free trial of the platform to test it out, but she says that shell continue to use it for a few different reasons. Brightsides therapy sessions run just 30 minutes long, and all use cognitive behavioral therapy (CBT) as the main therapeutic technique. BetterHelp Learn More My Doubts About Online Therapy However, if youre experiencing deep depression, suicidal thoughts or symptoms of a serious mental illness, its important to seek in-person therapy with a qualified mental health professional. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. This option mimics the comfort of texting a good friend. Both services match you with a therapist after a brief intake survey. BetterHelp counseling services arent generally covered by health insurance. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. I also found BetterHelp customer service to be responsive and helpful. I received a notification via email and on the desktop platform, she says. Can BetterHelp Diagnose Mental Health Conditions? Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. If youre looking for a mental health provider, what type of treatment are you looking for? The company operates through thousands of therapists who can. Our website services, content, and products are for informational purposes only. Calm: How Do These Meditation Apps Compare? 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