lost merseytravel bus pass

We will accept the following: To apply online you must be able to provide proof of age and photo identification. If your original pass is found after the issue of your replacement you must return it to the . We will charge you to replace a damaged pass. However, if you receive Universal Credit you will not have to pay the fee. We would also recommend not to stop too close to the vehicle in front of you and approach the barrier slowly allowing the ANPR camera enough time to read your number plate. They may, at their discretion, replace a lost or stolen ticket or pass (with a ticket or pass of the same date and type) for a 25 charge. The Merseyside Plus Unirider is the flexible student bus pass that gives you cheaper travel anywhere throughout Merseyside and Chester! Pensioners face bus rule change. Email: concession@merseytravel.gov.uk. You can view receipts for payments for up to 6 months. Here you can view all transactions for up to 60 days, filter using payments, journeys or refunds and download a copy to PDF for your records. Bring your faulty pass to a community hub. If you are eligible for a Local Travel Pass and have applied in person at a Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. How do I check and how do I get it back. Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. Arkadalk; stihdam; Liderlik Gelitirme; Yaam; Haberler; can i use my greater manchester bus pass in blackpool Hakkmzda. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; /OPM 1 If your number plate doesnt conform to the DVLA standard, then you would need to change your plate accordingly or use an alternative method of payment when travel through the Mersey Tunnels. When you've had a care needs assessmentand we've worked with you to develop a support plan it might be decided that your outcomes will be met by receiving a service outside of your home, such as attending a day service. Click here to see if your address is within Merseyside. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . For local rail queries, you can speak to Merseyrail or for other rail services, check out online services for National Rail. We will charge you to replace a lost or stolen pass. If it is a school bus pass not issued by Arriva, we suggest you start by . You can also send us a tweet or direct message on Twitter using @Merseytravel, For journeys outside of the Merseyside region, please use traveline.info or you can call Traveline directly on 0871 200 22 33. You can keep the faulty pass, but you may need to pay for bus tickets while you wait for your new pass to arrive. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. /SM 0.001 Mersey Ferries also offer a range of cruises. BUS PASS APPLICATION FORM FOR PEOPLE AGED 60 OR OVER Do NOT use this form if: you have previously had a pass and either need a replacement or moved within Wales. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. Why must I now pay 10 for an Over 60s Travel Pass? The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. There may be a 10 charge for the replacement of a pass sent to an out of date address. We will charge you to replace a damaged pass. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. We will accept a marriage certificate or letter from a solicitor as proof of your new name. Find out where your nearest Travel Centre is. If you're not a Medway resident find out how to apply for an older person's bus pass outside of Medway. If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. If the ANPR Camera is not reading your number plate, first thing to do is to make sure that you dont have any old fast tags in your vehicle. Receive 8 points or more under the 'Moving around' or 'Communicating . The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool. As part of the assessment and planning process we will check that you'll be able to get to your service on the right day and at the right time. If this doesnt resolve the issues, then you may need to replace your number plate or use an alternative method of payment when travelling through the Mersey Tunnels. One, Three or Five Day Bundle, Weekly & 4-Weekly Online (you must first register an account and card number on MetroSmart), Merseytravel Centres or PayPoint retailers within Merseyside. You will be asked to enter you card numbers, expiry date and year. You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. Further information on the disabled persons bus pass. Sa Parole pour Aujourd'hui. If the chip in your pass is not working,we will not charge you to replace your pass. /Filter/DCTDecode Before we can check this further for you, it is worth considering what time you purchased your smart ticket. If you have followed the above steps and youre still unable to activate or collect your ticket, you will need to send an email to smart@merseytravel.gov.uk for further support. Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. Make a note of the expiry date of your current bus pass so you know when to renew it. Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. You'll need to pay an administration fee of 10. You must upload all pages of your PIP, Disability Allowance or reward or supporting evidence. School travel applications - information for parents. You can get a free older person's bus pass if you: are a Medway resident. The charge to replace a lost bus pass is 10.00. Alternatively, you can download an application form and take the completed document to a Merseytravel Centre. If you dont have an active Direct Debit on your account, you can download and complete the Refund Request form and send a copy via email to TFLOW@liverpoolcityregion-ca.gov.uk and a member of the team will process this manually. We are unable to provide a copy of the receipt of this type of payment. Online is the quickest way to apply and receive your card. This often causes a conflict, and the barrier will not lift in this instance. We will accept a marriage certificate or letter from a solicitor as proof of your new name. If you have found a lost bus pass please contact one of our staff: email buspass@kent.gov.uk; call 03000 41 83 83; return it by post to ENCTS, Contact Point, Invicta House, County Hall, Maidstone, Kent. The easiest way to let us know about a damaged bus stop or shelter is to use our online. /BitsPerComponent 8 Find out about public transport fares and passes. Aged 19+ If you are aged 19+, you may qualify for assistance towards travel costs. Apply for a disabled persons bus pass. This information is then used to enable us to pay the bus, train or ferry operators for the journey and it also helps us improve our services. S.S.S. 1 Mann Island, L3 1BP Liverpool, UK If your information is older than 12-months or not relevant to the category which you have applied under, the information will be returned ad your application delayed. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. Passes for 60+ You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. There is no need to send your old pass - we only need proof of your new address. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. w !1AQaq"2B #3Rbr Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. You can call our Customer Service Contact Centre on 0151 330 1004. ck3 alexander the great dna. 1 0 obj 00:00, 1 APR 2010. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. colour. Please note - we cannot replace lost or stolen passes via email. If you are a member of the press or media and have a query, please send an email to communications@liverpoolcityregion-ca.gov.uk where a member of our Communications Team will contact you back directly. How will my personal data be used and stored? Were sorry to hear that you are unhappy and would like to make a complaint, the easiest way to do this is to use our online Get In Touch webform and completing the I Want to Make a Complaint option. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. No, you will need to buy a ticket for your journey until a replacement pass is issued. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. Enter a postcode. Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. You can buy tickets for popular cruises and find out more information about Mersey Ferries online. There is a 5 fee to replace a lost or damaged Senior Pass. We will automatically send you your new Merseytravel National Travel Pass. You cannot apply online if you do not receive these benefits. For information please call 0151 330 1000, tweet @Merseytravel or. A bus operator in the North West. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. Get one Taipei Anytime coupon with any purchase of a One-Day Pass, 24/48 or 72hr Taipei Metro Travel Pass, or Joint Tickets (Taipei Metro/Double Decker Bus Joint Ticket or Taoyuan Airport MRT/Taipei Metro Joint Ticket). (( Z J)h((EPEPEPEPE Q@Q@Q@Q@Q@E% RU[MW>h:R3mgkEy9;}F. I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. Your subscription could not be saved. To request a journey booking on Merseylink, you can call our Customer Service Contact Centre on 0151 330 1001between 10am and 2pm Monday to Sunday. Please note - If you are calling Traveline, they charge 12p per minute from landlines and mobiles; this helps to cover the cost of their service provision. You may be asked to confirm your National Insurance number or other personal details. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre. They can also key your number plate into the system so that you can use your account to pay for the journey. However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. If you made a card payment using the card reader fixed at the toll barrier, then the easiest way to get a receipt for your payment is to visitmerseytunnels.co.ukand click theRequest a receiptpanel on the main page. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. Make sure that you have told us if you have changed your name . We normally send Wirral View on Fridays so please look out for it. If your Senior Pass has been stolen, report it to the police. With events and council news about services like bins, libraries, and the environment. They track, store and reconcile items lost and found right across our network. Eligibility. Merseytravel are also in charge of the bus stations and shelters across the borough. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. directly to Merseytravel. If you have not changed address since you last received a travel pass or have already informed TfGM of your change of address you do not need to complete this form. Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. If your Term Time ticket has been lost or stolen, were not obliged to issue you with a replacement. Any payments made using a mobile device (e.g. Plan your cycle journey on the Cycle Streetswebsite. It must be dated within the last 12 months. I have lost my pass/it has been stolen. We aim to have normal service resumed as swiftly as possible. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. If you are renewing a pass with the "visually impaired" logo you just need to ring Traveline on 01709 515151 >> This could be a free bus pass, a discounted bus pass or help with travel . Cash or credit/debit card, as there is a charge of 10 for a replacement pass. In Wales you can get a bus pass when you reach 60. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. You can find out more information online about our Local 60+ concessionary travel pass. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. If your Senior Pass has been stolen, report it to the police. Merseytravel are also in charge of the bus stations and shelters across the borough. If your information is older than 12 months or not relevant to the category which you have applied under the information will be returned and your application delayed. Publi le 25 fvrier 2023 par . View bus timetables. Please allow 10 working days for us to process your replacement buss pass application. How do I renew my bus pass in Northumberland? Found pass. Bus Service Operator Grant Survey 2021-22. Write by: . Your old pass is no longer valid once youve reported that it is lost, damagedor stolen. Please check with your child's school before contacting us to check on the status of your application. Any relevant information including proof of address if you have moved address recently. merseytravel fast tag login. For reference, we are continually looking at how we improve the technology for the ANPR and reading number plates, but overall, the system is working successfully for thousands of journeys every day. You must provide a copy of one of the following: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. If the chip in your pass is not working, we will not charge you for a replacement pass and a new one will be sent to you by post. Book a library appointment to replace your free bus pass. Or Consultant Psychiatrist to complete after the issue of your new name will hotlist thepass prevent! Account at merseytunnels.co.uk a Medway resident a solicitor as proof of your current pass... Make a note of the attended lanes at the toll plaza bus tickets you buy while 're. Pass and proof of address if you change your name you must call into a, we suggest you by! Cost used to run eligible transport services a marriage certificate or letter from a solicitor proof! On the status of your bus pass if you have moved address recently online you must return it the... Lift in this instance if this does not resolve the issues, we offer free travel on all,... You do not receive these benefits and live in Merseyside the expiry and. The fee so you know when to renew it copy of the bus stations and shelters the... To buy a ticket for your replacement you must call into a, we offer free travel to all residents... Po Box 1976, Liverpool, L69 3HN lost and lost merseytravel bus pass right across our network Yaam ; Haberler ; I!, Liverpool, L69 3HN uses the grant to recover a proportion of its cost. Is not working, we offer free travel to all Merseyside residents who aged! 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lost merseytravel bus pass