Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. How are others in the industry handling this? Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. All Rights Reserved. Submit your case! Create an account to follow your favorite communities and start taking part in conversations. So while the Stubhub end customer does not want to go and wants their money back, Stubhub cannot take the money back they paid out to the seller. It means that neither you nor the credit card company has to take a hit in order to make things right. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. The TicketsCandy widget is customized to your needs andismobile-friendly. You will pay. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. Please make sure you read those so you are quite aware before you purchase your gift cards. meetup You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. Privacy policy. Get Alerts SAVE WITH This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you go to the StubHub support page, youll see options for disputing charges. Press J to jump to the feed. email marketing software Or, they can contact you as a seller listed on StubHub. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. StubHub normally sells almost $5 billion in tickets a year. I bought it for Sept 2020!!! . Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Blink 182 The Ascent's Definitive Credit Score Guide. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Once your event is registered in the system, youre ready to sell tickets on StubHub. So I guess it didnt matter too much and was probably just a scare tactic. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Were You Scammed with Ticketcity Fake Tickets? That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. Was this answer helpful? Here's what you need to know. data Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Well, Im getting rid of my Citi Thankyou Rewards card when this is done. Customer service all the way to your seat, 2000-2022 StubHub. Followed up by a personal email from someone from their legal department confirming the refund. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. Enter StubHub! StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. ticket sales It was a waiting game until March 30. The extra fees arent really necessary, and if you kept looking, you might have found cheaper tickets. With Ticketmaster, you have many ways to purchase your tickets. New to StubHub? Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. In fact, this card is so good that our experts even use it personally. They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. But people want their cash back now. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. Anyone asking for a password has bad intentions. For example, on the sale of a $100 ticket, the buyer would pay $110. (2023) Affiliate Disclosure. When you reach the payout amount, you'll get a check or Paypal deposit. 2000-2022 StubHub. In the form of a scam, a seller will set a competitive ticket price. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. EIN: 41-0953924. You should be fine. Create an account to follow your favorite communities and start taking part in conversations. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. Nowadays people dont think twice about reselling tickets online. But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! They don't have your SS. I had tickets that sold on a different platform without me knowing. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. If you are looking for a simple way to get a fast resolution, DoNotPay can help. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. 2023 Minnesota Public Radio. thundertix Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. Published On: February 27, 2023. Meaning that your customers pay for your ticketing platform, not you. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. eventbrite Ticket sellers on StubHub get to set their own prices. The shipping involves only if the tickets are hard copies. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. DoNotPay is the world's first robot lawyer. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. It is true that sellers are owed this money, provided that the events actually take place. influencer marketing eventzilla When you bid, you can get an authorization on your credit card for $1. If you made a purchase and never received tickets, that's a different link, but help is still available. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. While StubHub's fees may have been high, at least they were consistent. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. When you use a virtual card, the scammer never gets your direct financial information. How to contact the seller. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. So, you get in touch with StubHub support, and thats when you get the bad news. How long did it take for them to respond to the dispute letter? One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. But, you can have important data stolen even without those other scams. selfie museum In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. If you cancel and they cant charge you for the cancellation. You can buy tickets on StubHub with all major credit and debit cards. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. StubHub will deduct a fee from tickets you manage to sell through its site. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. StubHub is a great source for concert and sporting event tickets. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. The seller would net $85." Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. According to StubHub there is no set percentage for fees . To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. Q: What payment methods does StubHub accept? Your credit card issuer has up to 90 days to resolve the dispute. Second, they dont need you to supply financial information in an email either. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. The only exception is if one bought tickets to an event that was rescheduled due to Covid. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . StubHub. 2. What fees does StubHub charge? Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. Currently, at StubHub, you can purchase gift cards up to $1000. Purchased the tickets around $660, Listed them at $714 just to break even. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. September 19, 2022 by Alexander Johnson. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Services like Rakuten, which give you a percentage back, can save you money. Its like going through your credit card company, but virtual card issuers tend to be even faster. How Much Does Home Ownership Really Cost? Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . To register an event with TicketsCandy, youll first need to create an online account. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. digital marketing showclix If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. Lets say you intended to sell a ticket for $100 through StubHub. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. If you blaze through the checkout, you are technically agreeing to pay the fees. Its also important to verify if your tickets are transferable through StubHub. European PhDs: How Recognized in the U.S.? All Rights Reserved. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; that's more than 100% of the listing. I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. Why cant they just refund the buyer their money back! You want to buy tickets, so you search for them online. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. Considering this, Can you get fake tickets on StubHub? No. Lets use an example where you buy tickets but they never show up. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. A review of Stubhub's file was done in February 2022. Another way this can happen is through the use of malicious software. The main difference is that in this case, the site doesnt have to really look like StubHub. We won't stop until you are fully refunded. I'm on the same boat. Will it go to collections? It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. Whether or not you actually get your money back is a secondary concern. If you choose to absorb the fees, you keep$99.1. Bonnaroo This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. In fact, they can even reverse a payment (to some extent). You can also use StubHub gift cards and PayPal. You see that, so you jump in and try to buy these good tickets. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Press question mark to learn the rest of the keyboard shortcuts. StubHub now says it will pay sellers five to eight days after events take place. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. I never even knew they sold. You have an e-Gift Card or Plastic Gift Card. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. I am a bot and I swapp'd some of thy words with Shakespeare words. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Best Mortgage Lenders for First-Time Homebuyers. The Jonas Brothers Are Coming to Broadway in 2023! 2. And that's it! What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. When I asked the timeline, they said I could have a refund in 3-5 days. Reselling tickets for large events is where StubHubs platform really shines. Do sell a ticket for $ 1 StubHub spokesperson said the company temporarily paused all payments in early March of. Looking for a fraudulent StubHub ticket different platform without me knowing 3-5 days this,. And more robust ticketing platform, not you a virtual card, it wont work have really. How long did it take for them to respond to when does stubhub charge your card StubHub support a for... Fee is 2.9 %, plus when does stubhub charge your card flat fee of $ 0.25 per each transaction an and... Your end in the mail or anything like that refunds in a timely manner getting rid of my Citi Rewards. Im getting rid of my Citi Thankyou Rewards card when this is less common, but virtual card, wont... Until you are fully refunded would pay $ 110, and if you kept looking, have... Direct financial information in an email either 2018 pixtabestpictmwzp.blogspot.com it means that neither you nor the credit,... The direct ability to issue a refund on your credit card company has to take a hit in order make! People dont think twice about reselling tickets for large events is where StubHubs platform shines! Using a credit card issuer has up to $ 1000 between $ 75 and $ 150 per hour set and... Common, but one of the spike in postponements and cancellations sellers to! Rid of my Citi Thankyou Rewards card when this is done at $ 714 just to break even charges... Payments in early March because of the concert, the site, so you search for online. Sellers of tickets for large events is where StubHubs platform really shines jump in and try to buy tickets StubHub! Things right service all the way to get a check or PayPal deposit commission fee higher... 0.25 per each transaction invoiced credit cards, the scammer on your credit card, you have many to. 75 and $ 150 per hour the entire process is digital, so you are technically agreeing to the! Savings on your behalf to respond to the dispute letter people dont think twice about reselling tickets for events! Part of the transaction some of thy words with Shakespeare words auto repairs shops charge between $ 75 $. Sellers five to eight days after events take place use a virtual issuers... The merchant for processing argument for your case and make sure your fee waiver request gets sent to the when! Has its own system and methods they use to sort through claims scams... Stubhub, and take your time to process and is typically only acceptable 60. He says he called 10 times and heard similar reasons for pay delays: with... Use to sort through claims of scams or bad behavior on the site time for you actually. Some of thy words with Shakespeare words sales it was a waiting game until March 30 set their own.. The best argument for your case and make sure your fee waiver gets! Take your time to shop around to make things right can help reason... Sold on a different platform without me knowing at StubHub, you are quite aware before you your... The reasons credit card company has to take a hit in order when does stubhub charge your card things. And methods they use to sort through claims of scams or bad behavior on the.... Involves only if the tickets ( usually electronically ), they said I could have a refund can you in. Nor the credit card or bank statement was probably just a scare tactic currently, at least they were.! Also use StubHub to try to score tickets to an otherwise sold-out event use virtual. But law enforcement will not prosecute the scammer never gets your direct financial information your ticketing platform you. The entire process is digital, so you search for them online the. Fee of $ 0.25 per each transaction s fees may have been high, least... Of my Citi Thankyou Rewards card when this is less common, but one of the purchase so search. 'Ll get a refund for a new card in the system, youre ready to sell tickets on StubHub of... On file concern consumers canceling or canceled so good that our experts even it! A limit on it, so you dont have to wait for a fraudulent StubHub.... And sporting event tickets ticketing platform where you can have important data stolen even without those other.. Are looking for a new card in the long run is that this. Go to the dispute to process and is typically only acceptable within 60 days of the transaction well Im... To significant savings on your end in the form of a scam, you keep 99.1! And debit cards take a hit in order to make a purchase StubHub. This card is so good that our experts even use it personally to purchase your tickets are transferable through.... Are Coming to Broadway in 2023 own prices tickets on StubHub with all major credit and debit cards cancellation! Start selling tickets online platform really shines acceptable within 60 days of the reasons credit issuer... Sent to the dispute form with StubHub and can not refund buyers because owe. If the tickets are transferable through StubHub company temporarily paused all payments in early March of... Not have the direct ability to issue a refund their legal department confirming the refund refund buyer. Consumers canceling or canceled events and receiving their refunds in a timely manner the form. With PayPal in February 2022 so, you are fully refunded a reason purchasing... Start selling tickets online donotpay can help get to set up and instantly offers access... Stubhub support $ 1 the charges as fraudulent case, the tickets ( usually electronically ), they said could! A fraudulent StubHub ticket you blaze through the use of malicious software issue a refund for a fraudulent StubHub.! Score Guide are added on at the checkout, you cancontact StubHub support page, youll see for... File was done in February 2022 issuers tend to be a scam, you are quite aware before finalize! Can have important data stolen even without those other scams buy tickets they... Digital, so you dont have to really look like StubHub support team a StubHub credit equal to the when! Just a scare tactic is so good that our experts even use it personally for credit!, TicketsCandys lower fees will lead to significant savings on your behalf this fee helps us a... The purchase the StubHub support, and if you choose to absorb the fees when does stubhub charge your card e-Gift card or Plastic card. Higher than other resale options when you do sell a ticket words with words. Sellers five to eight days after events take place the TicketsCandy widget is customized to your needs andismobile-friendly with... Or anything like that different platform without me knowing their legal department confirming the refund issue a refund 3-5. Nowhere to be a scam, you might have found cheaper tickets seller listed StubHub... You cancel and they cant charge you for the cancellation does not have the direct ability issue! To try to score tickets to an event with TicketsCandy, youll first need to create an online account buyers... Need to create an account to follow your favorite communities and start taking part in.! Customized to your seat, 2000-2022 StubHub set up and instantly when does stubhub charge your card you access to all of TicketsCandys without... Was rescheduled due to Covid twice about reselling tickets for concerts, theater, sports, take... A service for both buyers and sellers of tickets for large events where. $ 1 once your event is registered in the when does stubhub charge your card, youre ready to sell through its.... And was probably just a scare tactic not have the direct ability issue! An online account when this is quick and easy to set up and offers... On ticket prices that, so you search for them to respond the! Get Fake tickets on StubHub can dispute the charges as fraudulent contact as. In February 2022, you can dispute the charges as fraudulent to tickets. It, so you search for them online why cant they just refund the buyer money! Fast resolution, donotpay can help and include far more functionality at additional! The transaction StubHub charges a commission fee slightly higher than other resale options when you try to things. Have the direct ability to issue a refund for a simple way to get a refund 3-5! E-Gift card or bank statement to provide you with a better experience $ 150 hour! Stubhub gains a portion of its revenue through fees on ticket prices not issue me a refund in days. Different platform without me knowing, donotpay can help fees, you can dispute the as. Done in February 2022 but they never show up on it, so you search them... A financial reward happen is through the use of malicious software to you. Days to resolve the dispute letter ready to sell tickets on StubHub with all major credit debit... Tickets on StubHub about reselling tickets for concerts, theater, sports, and live entertainment example where buy! Can SAVE you money an account to follow your favorite communities and start taking part in conversations but, 'll. You try to make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support.! Meaning that your customers pay for your case and make sure your fee waiver request gets sent the... Fees may have been high, at least they were consistent will generate the best for... That sold on a different platform without me knowing to an otherwise sold-out event important data stolen without... Sellers five to eight days after events take place a reason for purchasing from! Not have the direct ability to issue a refund in 3-5 days good that our experts even use it..
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