It has been used 61 times. g. By agreeing to these Terms you represent and warrant to us that: (1) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant us the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time; (2) our use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws; (3) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and. Skip or cancel any time We'll send you a reminder before each delivery. Alternatively, you can cancel with immediate effect by contacting the Customer Services team. Are you shipping from outside the UK now? MyProtein is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have. OFF. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. Grateful for the advice from other reviews about weighing the powder, as 2 scoops is far more than the recommended 51g. If the code is valid and youre not trying to use more than one code per order then contact our Customer Service team through your account . Subsequent payments will be determined by the dispatch date of the previous subscription order. In addition, we will process information about you in accordance with our Privacy Policy. Our BCAAs are obtained from different sources depending on their diet suitability and ingredients. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how. Data privacy and security practices may vary based on your use, region . Location: and, in specific circumstances, to transfer your personal data to another We have extended our normal returns policy for the Christmas period. Our Impact Whey Protein is obtained through filtration of a whey solution. Refer to our Returns Policy to find out how. Your right is to change your mind. Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information Enjoy up to 45% OFF everything! Belgium (for addresses in Belgium and Ireland). Maximum discount value and percentage will vary depending on promotion. The Best Myprotein UK discount code is 'ZERMATT'. This can take 3-5 working days from the date we receive the return. As always, if you have any additional questions then please contact our Customer Service team who will be happy to help. We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. We've all done it, ordered something and then realised later that it is no longer needed. If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team straight away so we can fix this for you! Please double check the email you have entered! Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! If the order has been sent tracked then youll be able to click through to track it from your account. What happens if I want to return my order? Can I return a product if I no longer want it? We only keep data for as You are also entitled to contact your local supervisory authority for data To apply your Gift Voucher, enter the electronic voucher code you received in the Discount Code box and click the Add button. You can contact our Customer Service team through your account. Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. Maximum discount will be 500 per order if not otherwise stated. To find out why, you'll need to check the terms and conditions of the offer. The original expiry date will still apply. It'd really speed things up if you could find the information below before contacting us, don't worry if you can't though, we can help once you get in touch. Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us. Sign up for exclusive offers, tips & tricks. We will refund the original credit/debit card/PayPal account used to purchase the item. For deliveries to addresses within the EU, for legal purposes you are the importer of the goods, and are responsible for any import formalities as well as any duties, tariffs, or taxes which may be charged by any customs authority. Please note that it is not a mandatory requirement to provide this information on our website, however where this information is not displayed Myprotein will look into external testing procedures to obtain based on demand. No cash alternative is available. Any person who is an employee or an immediate family member of an employee of any The Hut Group company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate. entity in a commonly-used format. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. I have lost a Gift Voucher. Over charged on item inspite of BlueLightCard advertising of 50% off. If you have already received your item, please read our returns policy to find out how to return the item to us. Our Omega 3 is obtained from sources of oily fish. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. Conversely, Impact Whey Isolate contains greater protein and less fat. Social Media Content Use Terms and Conditions. What extraction method is used for Impact Whey Protein? What do I do? What should I do? We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. Now and again there can be an unexpected delay, if so we'll get in touch to let you know. received was not a marketing email. Well also send you an email as soon as its on the way! Vegetarian. When The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. Maximum discount can vary depending on promotion but will be stated if different. Applied at checkout, discount will equal specific country delivery costs. 433-5147, at feedback@thehutgroup.com or by post at Customer Service Department,Myprotein, Meridian House,Gadbrook Way,Gadbrook Park, Rudheath,Northwich, Cheshire, UK, CW9 7RA. Whether it's adding size, toning-up or losing weight. By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. Images that support the fault, if applicable. The Customer Relations Team opening hours are Monday - Friday 9am to 6pm. For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. If you do not want us to reattempt to process If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. The email we sent you regarding the dispatch of your order will also let you know when we expect the order to arrive. Youll need to click on the item and choose the cancel option. Your data was Once youve logged in youll see each individual order that youve placed with us. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. This still allows the products to be suitable for non-alcoholic diets. 4455 Reviews. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. Myprotein Creatine Monohydrate Powder. Click Cancel. * kg (salted caramel flavor) from my protein official website on **/**/****.order number *****.order has been placed by making online payment. Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. Just head over to our sign up page to join our Myprotein community for everyday nutrition tips, gym tricks, and access to the best sports nutrition products out there. Once you've placed your order we cannot make any changes to it. Find the products you want and add them to the cart. We take all complaints seriously and are committed to protecting our valued customers. Will I still be able to order to Europe and will I have to pay any additional tax or duty for my orders post-Brexit? We take the risk of internet fraud very seriously. France (for addresses in France, Austria, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Portugal, Romania, Slovakia, and Slovenia), 6. What do I do if I have not received my order? At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. You could also try coupons from popular stores . You cannot use your Gift Voucher in conjunction with any other discount code. What is the amino acid profile for X product? If you do have a concern regarding the quality of any of our products then please raise this with our Customer Service team. The Referee must place an order with a value of at least the minimum value as stated on the Website from time to time. Benefits. I have received the wrong item. Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices. We'll send you an email within an hour to let you know if the cancellation worked. We're sorry that happened! Our Returns Policy for faulty items upholds your statutory rights. You'll need to click on the item and choose the cancel option. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. Free Gift at 350AED. We take pride in our products so were sorry to hear youve received your order damaged. or queries about how your data is processed or get in touch with our Data into new legal entities within the THG group and the corresponding databases You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. Once received, we'll refund the amount for the returned goods and send you a notification via email. In Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. Who is the controller NOW? k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. Finance available from other lenders is not covered by this regulatory arrangement. : February 16. If you do not agree to these Terms, please do not access nor use the Website. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. If your subscription order is not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Use the tab key or shift plus tab keys to move between the menu items. 9. Shopping. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. Competitions are only open to residents of the UK (excluding Northern Ireland). I have received a damaged item. We are If you need any further clarification on this matter, please contact our Customer Service team through your account, who will be happy to assist you. Finance available from other lenders is not covered by this regulatory arrangement. We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed and/or used to make purchases on www.myprotein.com. Out how value and percentage will vary depending on promotion but will be if. About my Protein most frequently mention Customer Service myprotein cancellation House, Gadbrook way, Rudheath Northwich... 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